Appointment Information

Toormina Medical Centre – Consultation times are between 7.30 am and 6.30 pm Monday to Friday, Public Holidays(excluding Christmas Day & Good Friday)(9.00am – 11.00am).

Sawtell Medical Centre – Consultation times are between 8.30 am and 5.00 pm Monday to Friday.

Appointments may be booked by calling the Toormina Medical Centre on (02) 6653 1766 or Sawtell Medical Centre on (02) 6653 1785, between the hours of 8.30 am and 5.00 pm.

Our weekend opening hours at Toormina Medical Centre ONLY are Saturday 9.00 am to 12.00 pm and Sunday 9.00 to 11.00 am, appointments available on the day only.

Please see the Online Services tab for information about making an online appointment, or click on the Appointment Tab and you will be taken to the HotDoc Online appointment system where you can make an appointment of your choosing with your usual doctor.

Brief appointments are scheduled with an allocated doctor every day for:

•  Emergency Attendance
• Simple single item health issues

We try hard to run on time.  Please let us know if you think you will need additional time for an appointment.

Routine Appointments

• Routine appointments are allocated 15 minutes each.
• Typical routine appointments would be: antenatal checks, blood pressure checks, pap smears, medication review and renewal of prescriptions.
• If you think that your consultation may take longer, please ask for more time and the staff will allocate you further time with your GP

Long Appointments

The reception staff need to be advised if you require a longer consultation time than 15 minutes. These consultations would include:

• Counselling
• More than two problems need discussing
• Insurance or superannuation medicals
• Repatriation and pension assessments
• Driving licence medicals
• Detailed medical check ups
• Pre-employment medicals

Urgent Appointments

• Urgent matters are those which you feel cannot wait until the next available routine appointment.
• Examples are infections, injuries, and painful conditions.
• Should you phone with an urgent matter such as chest pain the staff will advise you at the time of the call or you should phone 000 for an ambulance.

After Hours and Emergencies

A doctor from one of our two clinics is “On-call” for emergencies every day of the year.  The doctor on-call can be contacted by calling the medical centre on (02) 6653 1766.  A recorded message will give you instructions as to how to contact the on-call doctor.

Outside of medical centre hours, patients needing to be seen urgently have the following options:

• Contact our on-call doctor by phoning 02 6653 1766; or
• Present at the Coffs Harbour Base Hospital Emergency Department.
• In case of emergencies, call an ambulance by dialling …. 000

Medical and insurance appointments

Medicals usually have a questionnaire that is associated with the examination. You will need to check if the medical requires any testing: eyesight, hearing, breathing or blood tests. Once you have established what you need and have made your appointment, you will need to complete the personal (patient) part of the form prior to attending your appointment.  Please remember to make a Long Appointment.

Unable to attend?

Appointment times are important to all of the community. If you are unable to attend, please contact us — preferably within 24 hours. This way your appointment can be utilised by another patient who may need it.